Case Studies
Spitalfields, City of London

Spitalfield, City of London

The covered Spitalfields Market is situated in the East End of Central London just a short walk from Farringdon Street station. Originally a Catholic Priory dating from the 11th Century it went through a number of uses prior to becoming a produce market in the 18th Century. In 1991 it gave its name to New Spitalfields Market in Leyton, where fruit and vegetables are still traded. In 2005, a regeneration programme of the Market resulted in the new public spaces of Bishops Square and Crispin Place. The regeneration has produced a truly eclectic mix of fashion, food and lifestyle offerings that generate an annual (preC19) footfall of 9 million.


For the past 10 years, as the Market has grown and refined its FM requirements, Tenon fm have been providing a bespoke suite of soft facilities management services. This rapid growth has required us to be exceptionally nimble in our approach to the building.


Today, Tenon provides cleaning to all the common parts, washroom services, waste management and window cleaning, covering the opening hours of 06:00 to 23:00 over 7 days. Keeping the early Victorian stone and brickwork in pristine condition also falls within our remit. The delivery of this wide service scope helps ensure this vibrant Market is the No 1 destination in East London to shop, dine and be part of a great thriving community whether at work or leisure. 


C19: To maintain our standards, whilst reducing the C19 risk, we moved the main cleaning function from days to nights to reduce interface with the public, leaving only a residual reactive team during the day. We introduced weekly C19 testing for the whole team and provided significantly enhanced PPE sets to all. To further augment the safety process and update the team on HMG guidelines we increased the frequency of tool box talks.  

With a team of 20 staff members working 7 days a week, we ensure all external areas and landlord facilities are looking their best 365 days per year, whilst also supporting tenants including shops, restaurants and street food traders, as they go about their daily business.